Privacy Policy

1. Information We Collect

Information You Provide

• Content: Text prompts, images you upload, and videos you create
• Account Information: Email address, username, and profile preferences
• Payment Information: Processed securely through Apple's App Store (we don't store payment details)
• Support Communications: Messages you send to our support team

Information Automatically Collected

• Device Information: iOS version, device model, app version
• Usage Analytics: App usage patterns, feature usage, crash reports
• Performance Data: Video generation times, model preferences

2. How We Use Your Information

We use your information to:

• Generate AI videos based on your prompts and preferences
• Improve our AI models and app functionality
• Provide customer support and respond to your inquiries
• Send important app updates and service notifications
• Analyze usage patterns to enhance user experience
• Ensure app security and prevent misuse

3. AI Content Processing

Content Retention

• Generated videos are stored on your device and our secure servers
• You can delete your videos at any time through the app
• Deleted videos are permanently removed from our servers within 30 days
• Input prompts and images are not retained after video generation

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Service Providers: Third-party services that help us operate the app (cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, property, or safety of GoViral, our users, or others
• Business Transfer: In case of merger, acquisition, or sale of assets (users will be notified)

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure server infrastructure with regular security audits
• Limited access controls for our team members
• Regular security updates and monitoring
• Automatic logout after periods of inactivity

6. Your Rights and Controls

Access and Control

• View Your Data: Access your account information and generated content
• Delete Content: Remove individual videos or your entire account
• Export Data: Download your created videos and account information
• Privacy Settings: Control what information is collected and how it's used

Communication Preferences

• Opt out of promotional emails (service emails may still be sent)
• Control push notification settings through your device settings
• Manage analytics and usage data collection preferences

7. Third-Party Services

GoViral integrates with select third-party services:

Apple Services

• App Store: For app distribution and in-app purchases
• iCloud: Optional backup for your videos (if enabled)
• Apple Analytics: Basic app performance metrics

AI Processing Partners

• Secure, privacy-focused AI model providers
• All partners are required to meet our privacy standards
• No permanent storage of your content by AI partners

8. Children's Privacy

9. International Users

GoViral is available globally. If you're outside the United States:

• Your data may be transferred to and processed in the United States
• We comply with applicable international privacy laws
• EU users have additional rights under GDPR
• We provide the same privacy protections regardless of location

10. Data Retention

We retain your information for as long as needed to provide our services:

• Account Data: Until you delete your account
• Generated Videos: Until you delete them or close your account
• Usage Analytics: Aggregated and anonymized after 2 years
• Support Communications: 3 years for quality assurance

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• We'll notify you through the app or email
• The "Last updated" date will be revised
• Continued use of the app constitutes acceptance of changes
• Significant changes will require your explicit consent

12. Your California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information (with some exceptions)
• Right to opt-out of sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your privacy rights